Thursday, February 5, 2009
It's not all bad
My initial goal of traveling down to Orlando to complete my internship with Disney World was to gain employment with an industry leader. In the first week I found out due to the lackluster economy they were currently on a hiring freeze. I inquired further to find out that they would be offering management internships but when I found out the meager income of managers I was shocked, so my reaction was somewhat negative to say the least. To make matters worse, I was informed it is in Disney's best interest to hire management interns because they can pay you less as well as not have to provide health insurance. Disney's profit is off by 60% so they recently asked the top 300 executives to take a buy out. Money and opportunity are not what they used to be, anywhere apparently, but not all is bad at Disney world regardless of the current fiscal situation. There is a few things that differ here than any other company I have ever worked for. Number one is internal customer service. To most companies that is a word that doesn't even exist and if it does it is only in theory and hardly implemented. The employees are treated just like the guests. The managers are involved daily in your development and help is always there whether it is from your co workers or your supervisors. Management wants to know what your goals are and if you do your job then they will do what they can do to assist you in getting you to where you want to be. Customer service is at the highest levels. We get repeat customers from India, France, Italy, Puerto Rico, Ireland, Russia, Canada, the Netherlands and the U.K just to name a few. The culture here promotes happiness within and through out the park. Disney is a great place to work for and people generally seem to really care about each other. Besides it opens doors at other employers because of the well earned prestige of Disney.
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I'm glad you turned something most would find extremely negative into a positive. I remember learning about Disney and how it attracts foreigners, the unfortunate thing about that is that often times it is their only glimpse into America, do you agree?
ReplyDeleteYou know, I heard that businesses are now looking at hiring college graduates or individuals with less experience for management level positions to reduce the costs of salaries and benefits. I guess Disney is doing it too. You may just get that management position. Even if it's not the salary you expected, the position itself has not degraded. Time will come when you have your moment to say, "I'm rich." We are always so eager to make cash quickly that we forget we have to earn it. Are you thinking about pursuing it?
ReplyDeleteThat sounds crazy about hiring interns for management positions. Are you learning from anyone, is this a good idea to do? Sounds like you are higher up which is nice, but are you doing more work that you should responsible for in your position? Also, that is terrible how Disney World is down that much, but great about the way all employees are treated. That really does make a job, the people you work with and the way you are treated. Good luck!
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