Tuesday, April 28, 2009
Corporate Workings
Disney is very similar to other corporations. They run the company based off a computer system called CDS. It basically is the auto manager of the all the parks and hotels and any other affiliation on Disney property. The human managers are basically the facilitators of the computer system. You clock in, get your assignment, and clock out through the system. There really is no managerial decisions on the park level. Anything substantial is decided by the corporate offices in California. If you need to turn in your uniform and get your new one, it is done by scanning the bar code on the uniform when you turn it in and when you recieve a new one. Therefore if you do not turn in a uniform by the required time, the system automatically tells payroll to deduct the amount from your next check. If the bus is running late and you make it to work one minute after your scheduled start time, then the system will automatically give you a half point on your record. Since it is artificial intelligence, there is no common sense involved but it is very cost effective. Understandably managers do not make a whole lot of money here, because their responsibilities are greatly reduced. I have worked at other corporations and they run very similar to how Disney does it, they just don't have the customer service.
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